Quality Assurance Policies

The below list of publicly available policies guide the way we operate as a Registered Training Organisation and provide clarity around expectations both prior to enrolment and throughout the student journey.

Governing Policies

These overarching policies affect all aspects of International Child Care College’s daily operations.

Consumer Protection Policy – Version 2.1 (Jun 2024)

Teaching & Leadership Continuing Professional Development Policy– Version 2.4 (Jun 2024)

Client Protection Policy (incl. Safeguarding Vulnerable Persons) – Version 2.0 (Oct 2023)

Continuous Improvement – Version 1.1 (Jun 2024)

Partnership Arrangements Policy – Version 2.0 (Sep 2024)

First Aid Training Partnerships Policy – Version 2.0 (Nov 2023)

Interactions with the VET Regulator – Version 2.0 (Mar 2025)

Training and Assessment Strategies – Version 2.0 (Jan 2025)

Records Retention and Reporting Policy – Version 2.0 (Feb 2025)

Ancillary Documents

Student Handbook (incl. Code of Conduct) – Version 13 (Mar 2025)

Student Policies

The policies below relate directly to the student experience, including several forms that both explain and allow students to act upon our appeals and grievances processes.

Student Privacy and Confidentiality Policy – Version 2.0 (Mar 2025)

Access and Equity Policy – Version 2.0 (Jan 2025)

AI in Education – Version 2.0 (Nov 2023)

Attendance and Contact Policy – Version 2.0 (Jan 2025)

Enrolment Policy – Version 2.0 (Jan 2025)

Fees and Refunds Policy – Version 2.0 (Dec 2024)

Loan Laptop Policy – Version 1.0 (Nov 2023)

Learner Support Policy – Version 2.0 (Aug 2024)

Learning, Literacy and Numeracy Policy – Version 3.0 (May 2024)

Certification Policy – Version 2.0 (Feb 2025)

Misconduct and Disciplinary Action – Version 1.0 (Aug 2024)

Plagiarism and Cheating Policy – Version 1.0 (Aug 2024)